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Features & Solutions

Everything You Need to
Make Your Workplace Smarter

Office-X brings your people, payroll, clients, and daily operations together in one secure workspace.

Employee Management
Onboarding & Performance Manage and track growth
Attendance & OT IP-locked check in + overtime
Time off / Leave Requests, balances & approvals
Internal Support Tickets & helpdesk
Payroll Paystubs & Tax statements
Work Shifts Schedule Create and manage rosters
Business Management
CRM Manage leads, clients & sales
Estimate & Agreements Quotation + e-sign docs.
Web & AI Phone Bookings Automated scheduling
Activity Log Who did what, when & where
Permissions & Approvals Multi-level approval flows
Business Management
Task Management Assign & track work
Asset & Incident Tracking Track assets & report incidents
Bill, Travel & Purchase Approve & manage expenses
Holiday Calendar Company-wide holidays
Email Templates & SMTP Branded emails & delivery
Employee Management
Onboarding & Performance Attendance & OT Time off / Leave Internal Support Payroll Work Shifts Schedule
Business Management
CRM Estimate & Agreements Web & AI Phone Bookings Activity Log Permissions & Approval Flow Task Management Asset & Incident Tracking Bill, Travel & Purchase Holiday Calendar Email Templates & SMTP
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Getting Started

1
  • Getting Started with Office-X

Subscription & Billing

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  • How Seats Work in Office-X

Features & Modules

80
  • Overview
  • Business Management
    • Company
    • Billing & Payment
    • Payroll Configuration
    • Business Support
  • Employees Module
    • Employee List
    • Adding a New Employee
    • View Employee Details
    • Edit an Employee
    • Reset Password
    • Work Hours/Shift Hours
    • Change Status
    • Assign/Unassign Seat
    • Opening Balance
    • Assign Work Days
    • Visual Guide
  • Privacy & Security
    • Security
  • Performance Management
    • Performance Management
  • Work Shifts
    • Work Shifts
  • Tasks
    • Schedule
    • History
    • Customers
  • Holidays Calendar
    • Calendar
  • Attendance Management
    • Attendance Records
    • Individual Attendance Summary
    • Overall Attendance Summary
    • Visual Guide
  • Leave Management
    • Create Leave
    • Approve & Reject Leave
    • Cancel Approved Leave
    • View All Leaves
    • Visual Guide
  • Bill Management
    • Create Bill
    • Approve & Reject Bill
    • View All Bills
    • Visual Guide
  • Travel Requests
    • Create Travel Request
    • Approve & Reject Travel Request
    • View All Travel Requests
    • Visual Guide
  • Purchase Requests
    • Create Purchase Request
    • Approve & Reject Purchase Requests
    • View All Purchase Requests
    • Visual Guide
  • Payroll (Bangladesh)
    • Business → Payroll Configuration
    • Payroll Management
    • Income and Tax Statement
    • Visual Guide
  • Incident Report
    • Incident Report
  • Asset Tracking
    • Asset Tracking
  • Admin Module
    • Department
    • Designation
    • Pay Type
    • Employment Status
    • Leave Types
    • Benefits
    • Expense Category
    • Teams
    • Forms
    • Events & Announcements
    • Incident Configuration
    • IP Configuration
    • Currency
    • Support Categories
    • Integrations
  • CRM
    • Clients
    • Items
    • Estimates
    • Docs
    • Agreements
    • Bookings
  • Support
    • Create Support Request
    • Resolve Support Requests
    • View All Support
    • Visual Guide
  • Activity Logs
    • Activity Logs
  • Permissions & Approval Flows
    • Permissions Management
    • Approval Flows
  • SMTP & Email Templates
    • SMTP Config
    • Email Templates
View Categories
  • Home
  • Docs
  • Features & Modules
  • Support
  • Visual Guide

Visual Guide

Efficiently manage internal support requests and system issues

The Support Module ensures that employees can report issues, communicate with admins and permitted employees, and track resolution progress all in a structured and transparent way.

Updated on July 21, 2026
View All Support

Office-X brings your people, payroll, clients, and daily operations together in one secure workspace.

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Company

  • Partner Programme
  • Pricing
  • Trust & Security
  • Free Migration

EMPLOYEE MANAGEMENT

  • Onboarding & Performance
  • Attendance & OT
  • Time off / Leave
  • Work Shifts Schedule
  • Payroll
  • Internal Support

BUSINESS MANAGEMENT

  • CRM, Estimate & Agreement
  • Tasks Management
  • Web & AI Phone Bookings
  • Activity log
  • Permissions & Approval Flow
  • Asset & Incident Tracking

Resources

  • Help Center
  • See how it works
  • FAQs
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