The Business Management module in Office-X helps you manage your company’s profile, billing, subscriptions, seats, and support tickets—all in one place. It includes four main sections: Company, Billing & Payment, Payroll Config (Bangladesh only), and Support.
Company #
The Company section displays your current company information. You can:
- View your company profile at a glance.
- Click Edit Info to update your Logo, Company Name, Representative Name, Phone, State, and Address.
- Note: Email and Country cannot be changed once set.
This keeps your company details accurate and up to date while maintaining consistency for key information.
Billing & Payment #
The Billing & Payment section lets you track your subscription, invoices, and manage seats.
Current Plan & Upcoming Invoice #
- View your active plan and next payment date.
- Track upcoming invoices, including amount due, billing status, and billing period.
- Example:
- Amount Due: $1.92
- Status: Draft
- Plan: Basic Plan (Small Business) (Yearly)
- Next Payment: Nov 20, 2025
- Billing Period: Nov 20–Nov 30, 2025
Plan Management #
- Cancel or manage your subscription via the Manage Plan button.
- Update your payment method and billing card.
Manage Seats #
- Adjust your seat count to match your team size using Update Seat Allocation.
- Review current usage, available seats, and billing impact before saving changes.
- Example:
- Current Usage: 1 of 7 seats (14% utilized)
- Seats Available: 6
- New Seat Count: 7
- Current Cost: $70/yearly
- New Cost: $70/yearly
- Difference: No change
You can add or reduce seats here—changes will reflect in your next billing cycle.
Billing History #
- View and download past invoices anytime.
Upgrade Plan #
- Upgrade or downgrade your subscription plan directly from this section.
Support #
The Support section allows company admins to create and track tickets for:
- Company management
- Subscription or billing issues
- System-related queries
Office-X admins will monitor these tickets and respond via ticket comments to resolve issues efficiently.
